Resources & Playbooks

The work,without the retainer.

Operator playbooks pulled straight from the client work. The frameworks below are the same ones we run on real engagements. Instant download, then a couple of short follow-ups worth reading. After that, Michael only emails when it matters.

INDEX · 01 · PLAYBOOKS
01 · GROWTH

Multi-locationSEO playbook

The architecture we run for SaVida Health (50+ clinics), The Facilities Group (23 brands), and Univision Computers (multi-state MSP). Built for operators whose location pages can't collapse into thin-content penalties.

35 pages · five frameworks · real case studies
For: Healthcare networks · MSPs · facilities portfolios · hospitality groups
Download playbook
02 · MEASUREMENT

GA4 auditchecklist

The 37-item audit we run before we trust any GA4 install, ours or yours. Six sections, built-in scorecard, no Universal Analytics holdovers. The discipline that catches the 30 to 50 percent of conversions most installs silently drop.

10 pages · 37 items · built-in scorecard
For: Marketing leaders · ops teams · anyone responsible for trusting their numbers
Download playbook
03 · ARCHITECTURE

Stack decisionassessment

WordPress, headless, hybrid, or custom? Take the 2-minute interactive assessment. Get a personalized recommendation with the reasoning behind it, the caveats specific to your answers, and a tailored writeup in your inbox. Twelve years of stack decisions, distilled into the framework we actually use on every new engagement.

~2 min · 4-7 questions · personalized result
For: Founders mid-replatform · marketing leaders running RFPs · operations teams scoping new builds
Download playbook
04 · GOVERNANCE

AI modelrouting table

Stop letting vendors decide how hard your AI thinks. The fill-in governance structure we actually run on: which model gets which job, when fallbacks are allowed, who holds the reasoning knob, and the 15-minute monthly check that catches silent model degradation before your clients do.

10 pages · fill-in tables · the structure we run on
For: Operators running work on AI · agency owners · teams burned by a silent model regression
Download playbook
MORE COMING

We publish a new operator playbook every quarter. Working drafts: AEO content scoring, Google Ads offline conversion wiring, the agency-to-client transition runbook. If you want a specific one fast-tracked, tell us.