INDEX · 01 · OVERVIEW
SERVICES: DIGITAL1010/Four tracks. One operating system./Built in Jacksonville, FL

We sell outcomes,not hours.

Four ways to work with us. Each one scoped against a specific outcome, with a senior D1010 operator on it from day one.Consulting when you know the problem. Platforms when you need the infrastructure. Web & Hosting when the site itself is the work, and it needs to stay up. Growth when it compounds over 12–24 months.
INDEX · 02 · THE FOUR TRACKS
The four tracks

Pick the shape of the engagement.

Most agencies shove every client into one billing model. The work genuinely has four shapes: a fixed problem, a tool you license, a site that needs to stay up, and a compounding program. Pricing is conversation one, not marketing copy.
TRACK 01 / CONSULTING

Fixed-scope engagement.

You have a specific problem. We deliver a specific thing. Scoped on day one. Fixed price, fixed date.

FIXED SCOPE4–12 WKSONE-TIME
See consulting work →
TRACK 02 / PLATFORMS

Licensed infrastructure.

Tools we built to run our own work, now licensed to clients. Orbit is in private beta. Otto and Mission Control are internal today.

PRIVATE BETAMONTHLYSAAS
See the platforms →
TRACK 03 / WEB & HOSTING

Build it. Host it. Own it.

Bespoke web platforms with AI primitives built in, paired with managed hosting. Headache-free, end-to-end. The revenue spine for our larger clients.

BUILD + RECURRING99.9% SLAANY STACK
See web & hosting →
TRACK 04 / GROWTH

Compounding retainer.

Paid media, SEO, and AEO running as one system on Orbit. Re-scoped at month six. Priced against the opportunity.

RETAINER6-MO MIN2–4 SLOTS / QUARTER
See growth retainer →
INDEX · 10 · WHAT CARRIES ACROSS
The constant underneath

Eight verticals. One operating team.

The muscle memory changes by vertical. The operating system doesn't. Same senior-led delivery, same closed-loop attribution, same weekly updates and monthly reports, same honest scoping, regardless of which industry you sit in.
INDEX · 03 · CONSULTING
TRACK 01CONSULTINGFIXED-SCOPE ENGAGEMENT

When you know the problem.

Eight engagement shapes, each one scoped to an outcome a senior D1010 operator can deliver in four to twelve weeks. You get the scope, the deliverable, and the price on day one. No “strategy hours” line item, no scope creep disguised as discovery.
01

AEO Audit & Positioning

Where you rank in ChatGPT, Claude, Perplexity, Google AIO, and Gemini. Why. What to change. Deliverable: a prioritized AEO roadmap with content, schema, and entity work scoped to impact.

4–6 WEEKS
FIXED SCOPE
02

Site Re-architecture

IA, URL structure, internal linking, technical performance, Core Web Vitals, schema. For sites that rank despite themselves and need to rank because of themselves. WordPress, Next.js, headless, or .NET.

8–12 WEEKS
FIXED SCOPE
03

Content Model Rebuild

The 4-tier model we used on SaVida: pillar, hub, service-level, and location-level. Including editorial standards, E-E-A-T signal architecture, and the schema to back every claim.

6–10 WEEKS
FIXED SCOPE
04

Brand & Design System

Full identity system, component library, editorial typography, production guidelines. Delivered as a real codebase, not a PDF. Usable by any dev team, in-house or external.

6–10 WEEKS
FIXED SCOPE
05

Attribution Rebuild

Closed-loop from session to lead to revenue. GA4, GSC, GBP, CRM, call tracking, offline conversion imports. Built on Orbit or on your stack. The point: a number you can bet a P&L on.

4–8 WEEKS
FIXED SCOPE
06

Multi-Location Rollout

Location page architecture, local schema, GBP program, review flywheel, franchise-safe brand controls. For groups with 5 to 500+ locations. Where the Facilities Management and healthcare work lives.

8–14 WEEKS
FIXED SCOPE
07

AI Readiness & Roadmap

Twelve-month AI marketing roadmap. Readiness audit, opportunity map, tool selection advisory, custom agent architecture, team capability assessment. For operators adopting AI without hiring a CMO to figure it out.

4–8 WEEKS
FIXED SCOPE
08

Executive Advisory

Michael on retainer for marketing leadership at the CMO/CGO level. Monthly working sessions, quarterly board prep, direct line for the ugly decisions. Limited slots.

MONTHLY
RETAINER
WHAT YOU GET

A specific thing, on a specific date, for a specific number.

Every consulting engagement is scoped against a single deliverable with a fixed timeline and a fixed price. You know what you're buying before you sign.

  • Kickoff inside 10 business days
  • Weekly updates + monthly reports, not a dashboard
  • Senior operator named on day one
  • Delivery-locked timeline, not retainer drift
  • Convert to Growth at close if it fits
If the problem doesn't fit one of these shapes, we'll tell you. We turn down roughly half the consulting inbound because the real fix is internal, not agency-side.
INDEX · 04 · PLATFORMS
TRACK 02PLATFORMSLICENSED INFRASTRUCTURE

We built the tools we wanted to use.

Three platforms, running our own agency operations today. Orbit is in private beta with design partners. Otto and Mission Control are internal today, licensable to clients who need the ops leverage without rebuilding it from scratch.

PRIVATE BETA
PLATFORM 01
Orbit
Closed-loop SEO + AEO attribution.

Multi-tenant SaaS tracking visibility across ChatGPT, Claude, Perplexity, Gemini, and AI Overviews. Strategy connects to tasks, tasks to URLs, URLs to leads. Built on GSC + GA4 + GBP.

  • Real-time rank & mention tracking
  • Content pipeline + assignment workflows
  • Client portal with weekly updates + monthly reports
  • Closed-loop CRM attribution
  • Multi-location and franchise-safe
NEXT · SUPABASERequest access →
INTERNAL · LICENSABLE
PLATFORM 02
Otto
Automation and attribution.

CRM integrations, lead routing, attribution pixels, nurturing sequences, HIPAA-aware handling. Bridges ad platforms, sites, CRMs, and phone systems so one lead is one record, everywhere.

  • Lead routing + SLA enforcement
  • HIPAA-aware intake for clinical clients
  • Call tracking + offline conversion imports
  • Multi-CRM (HubSpot, Salesforce, Zoho, custom)
  • Custom event & nurture workflows
NODE · POSTGRESTalk to us →
INTERNAL
PLATFORM 03
Mission Control
Internal AI agent OS.

Our agent operating system. Runs research, monitoring, reporting, and ops work across the entire client roster. What keeps the team small on purpose and the leverage real. Not licensed yet; roadmap 2026.

  • Research & competitive monitoring agents
  • Auto-drafts monthly client reports
  • Content QA + schema verification
  • Ops workflows across the client roster
  • Runs on Claude, GPT, and specialist models
INTERNAL · 2026 ROADMAPJoin waitlist →
What you get

The agency's own ops stack, available to clients.

Most agencies build internal tools and never let clients touch them. Orbit is in private beta with design partners. Otto has run our roster for two years. Mission Control is the agent OS that keeps us small and high-leverage.

  • Built for our own work first, hardened on client engagements
  • Closed-loop attribution baked in, not bolted on
  • HIPAA-aware intake, multi-tenant, franchise-safe
  • Replaces 4–5 SaaS subscriptions with one operator stack
  • Deploys against your existing GSC + GA4 + GBP. No migration
Orbit is the entry point. Otto follows for CRM-heavy clients. Mission Control unlocks for clients running agent ops.
INDEX · 05 · WEB & HOSTING
TRACK 03WEB & HOSTINGBUILD · HOST · OPERATE

When the site is the product.

Bespoke web platforms built with AI primitives baked in, paired with managed hosting on our stack. For operators who want the site, the infrastructure, and the uptime to be one vendor's problem. The revenue spine under most of our larger clients.
01

Bespoke Web Platform Build

Custom sites on Next.js, WordPress, Sitefinity, or .NET. Editor UX designed around how your team actually writes. AI primitives wired in from day one: semantic search, content assistants, AEO-ready schema, agent-friendly APIs.

8–10 WK + 1 WK SHOOT
ONE-TIME BUILD
02

Managed Hosting & Uptime

Vercel, Azure, AWS, or hybrid. 99.9% SLA, daily backups, WAF, DDoS mitigation, real user monitoring, Core Web Vitals alerting. Patch cadence and vuln response handled by us, not your in-house IT.

MONTHLY
RECURRING
03

Site Care & Evolution

A named senior holding the roadmap month over month. New pages, new templates, new integrations, ongoing performance and accessibility work. The site gets better every quarter, not just at launch.

MONTHLY
RETAINER
04

Migration & Replatform

Moving off a legacy CMS or hand-rolled stack. URL-parity, 301 maps, schema preservation, zero-downtime cutover. We run the AEO and SEO protection so rank survives the replatform.

8–14 WEEKS
FIXED SCOPE
05

Multi-Location / Franchise Rollout

Location-page architecture, regional content governance, franchise-safe brand controls, GBP program. Scales from 5 to 500+ locations on one CMS. Where the Facilities Management and Aussie Grill work lives.

12–20 WEEKS
BUILD + RETAINER
06

Commerce & Conversion

Headless commerce, booking funnels, lead-gen site optimization. A/B infrastructure, CRO program, server-side analytics. For operators where the site is the conversion surface and every percent compounds.

6–12 WEEKS
FIXED SCOPE
WHAT YOU GET

A site that runs itself, kept alive by the people who built it.

Most agencies build a site and hand you the keys. We build the site and keep holding the keys, which is what our clients actually want because the site is where the revenue lives.

  • 99.9% uptime SLA, written into the MSA
  • AI primitives wired in, not bolted on
  • Core Web Vitals held in green, monitored live
  • Named senior on the roadmap every month
  • Zero-surprise patching and dependency upgrades
Works well alongside Track 04. Most of our Growth retainers sit on top of a Track 03 build we shipped the quarter before.
INDEX · 06 · GROWTH RETAINER
TRACK 04GROWTHCOMPOUNDING RETAINER

When it compounds, run it as one system.

Six workstreams, one senior operator, one pricing line. The reason growth retainers usually fail is because they're run by four separate teams with four separate P&Ls. Ours runs as one system, wired into Orbit from week one.

01 · SIZING
Against opportunity
Priced against the opportunity, not hours. Re-scoped at month six.
02 · COMMITMENT
6-mo min
Because the work doesn't compound before that.
03 · CAPACITY
2–4 slots
Per quarter. Waitlist after. Attention is the product.
04 · RENEWAL
Month-to-month
After the 6-mo minimum, auto-renews monthly. Cancel with 60 days notice.
WORKSTREAM 01SEO & AEO

Organic visibility, compounded.

Classical SEO (technical + content + links) operating alongside AEO (ChatGPT, Claude, Perplexity, AI Overviews). Tracked in one board because they move together now.

TechnicalContent modelSchema + entitiesAEO monitoring
WORKSTREAM 02PAID MEDIA

Paid, accountable to leads.

Google, Meta, LinkedIn, and programmatic where it pencils. Attribution rebuilt to survive 90-day cookie loss and iOS privacy. Closed-loop to the CRM, so we see what's actually working instead of guessing from the platform dashboards.

Search + Performance MaxMeta + LinkedInProgrammaticOffline conversion imports
WORKSTREAM 03CONTENT

Editorial that earns the rank.

Pillar, hub, service-level, and location-level content produced against the 4-tier model. E-E-A-T signals built in. Every claim backed by schema, every byline a real expert, every location page earning its own position.

Editorial calendar4-tier modelSubject-matter reviewSchema + E-E-A-T
WORKSTREAM 04BRAND & DESIGN

Brand that survives a rebuild.

Identity, component library, editorial typography, production guidelines. Delivered as code so any dev team can ship on it. Not a PDF. Not a static guideline. A system.

Identity systemComponent libraryMotion + editorialDev-ready handoff
WORKSTREAM 05ANALYTICS

Numbers you can bet a P&L on.

GA4, GSC, GBP, ad platforms, CRM, call tracking, and Orbit stitched into one attribution graph. Weekly updates, monthly reports, quarterly strategy reviews. No "what happened" at the end of the quarter.

Attribution graphOrbit dashboardsNarrative reportingQBR cadence
WORKSTREAM 06AI OPS

Leverage across every stream.

Claude, GPT, and specialist models running research, monitoring, content QA, reporting, and ops work across all five streams above. What lets five seniors carry the load of twenty-five.

Research agentsMonitoring + alertsContent QAMission Control
What you get

One number to read. One person to call.

Most retainers fail because four separate teams each report a different number, and nobody owns the integration. We run six workstreams as one system, with one senior on the line and Orbit wired in from week one.

  • Six workstreams (SEO/AEO, Paid, Content, Brand, Analytics, AI Ops) operating as one
  • One named senior on the engagement, week one through year ten
  • Orbit dashboards live in week one. No setup quarter, no missing baseline
  • Weekly updates, monthly reports, quarterly strategy reviews
  • Six-month minimum because compounding doesn't start sooner
Track 04 retainers usually sit on top of a Track 03 build we shipped the quarter before. Growth runs against a foundation we already understand.
INDEX · 07 · PROCESS
How we actually run it

Five phases. No mystery.

Same cadence whether it's a six-week consulting engagement or a twenty-four- month growth retainer. Different scale, same discipline.
PHASE 01

Scope

The opportunity, the constraints, the price. Nothing starts until the scope is written down and signed.

WEEK 0
PHASE 02

Baseline

Technical audit, AEO scan, attribution wiring, content inventory. The "here is where you actually are" document.

WEEK 1–2
PHASE 03

Build

The actual work. Code, pages, campaigns, schema, content, media. The part most agencies outsource. Ours is built by the named senior on the scope.

WEEK 2–12+
PHASE 04

Narrate

Weekly written report. Not a dashboard. What we did, what moved, what didn't, and what we're doing next.

ONGOING
PHASE 05

Review

Month-six business review on growth, delivery close on consulting. Expansion, continuation, or clean exit. Your call, written down.

M6 / EOW
INDEX · 08 · INDUSTRIES
Where we actually know the terrain

Eight verticals, deep. Not twelve shallow.

The copy below is what the engagement usually looks like, not the industry sales pitch. Track numbers refer to the four tracks in the overview above.
01 · HEALTHCARE

Healthcare groups

Compliance is the floor, not the ceiling.

Multi-clinic rollouts. HIPAA-safe lead handling, medical E-E-A-T content, closed-loop attribution from first impression to booked appointment. Usually Track 03 build + Track 04 retainer.

Track 03 · Web & Hosting buildTrack 04 · Growth retainerHIPAA-safe intakeClosed-loop attribution
Featured
SaVida Health
+277%

Organic clicks YoY. Non-brand carried 100% of the growth through AI Overviews.

INDEX · 09 · PROOF
Live proof·1 / 5
A recent growth retainer

SaVida Health. 12 months, 4 tiers, one content system.

National addiction-recovery network. We rebuilt the content model, wired Orbit in, owned SEO and AEO end-to-end. The results held through three Google updates and the rollout of AI Overviews.

01 · ORGANIC CLICKS
+277%
YoY over 12 months
Google Search Console, non-brand.
02 · TOP-10 KEYWORDS
+240%
Ranked top-10 positions
Non-brand, location-intent queries.
03 · QUALIFIED LEADS
+12.7%
MoM, sustained
Closed-loop through Orbit to CRM.
04 · NON-BRAND
100%
Of the growth
Brand traffic held flat by design.
INDEX · 10 · CLOSER

Tell us which track, and which problem.

Not an assistant. Not a form routed to an SDR. Michael reads every inbound and replies within 24 hours on weekdays. If what you're building is a fit, he'll say so. If it's not, he'll tell you that too, and point you to someone better suited.

Talk to Michael
Start a conversation

One paragraph: which track you're thinking about (Consulting, Platforms, Web & Hosting, or Growth) and the outcome you're after. Michael replies inside 24 hours on weekdays.