23 brands,one operator.
Enterprise portfolio ops is a different category than project work.
TFG needed more than vendor relationships with multiple agencies. With 23 subsidiary brands operating across regions and service verticals, plus HR and operational applications sitting alongside the marketing sites, internal IT and marketing could not scale to own the digital presence of every brand. They needed one partner who could operate the infrastructure, ship new brand sites on demand, stand up enterprise applications at the required security posture, and handle day-to-day updates without requiring oversight on every ticket.
- 01
Operate a 23-brand portfolioon shared infrastructure, with consolidated hosting and build patterns.Most agencies run brand sites one-off. Spinning up 24 web properties on consistent hosting, platform standards, and build patterns is an operational discipline, not a creative one. - 02
Ship 8 websites in 12 monthsacross a subsidiary roster, each tailored to the brand but conforming to a shared operational standard.Eight sites a year is a cadence, not a sprint. It only works when the team already knows the portfolio's hosting, DNS, SSO, and brand-control conventions cold. - 03
Operate an HR-grade enterprise application(USC workers' comp claims portal) alongside the marketing stack.uschqhr.com is a workers' compensation claims portal. Encrypted file handling, MFA, immutable audit logs, role-based access. The vendor set that can operate a marketing portfolio AND an HR application at the required compliance posture is narrow. - 04
Integrate directly into corporate ITthrough formal Help Desk ticketing, not side-channel email threads.Every request routed through TFG's internal IT ticketing system. Full audit trail. Corporate IT sees every change. Most creative shops have no framework for that integration and never clear the bar.
Infrastructure, applications, and day-to-day execution, inside one operator.
Consolidated hosting, platform standards, and build patterns across the parent brand and 22 subsidiaries. New brand sites ship faster because the infrastructure is already there; 24 active web properties operate on the same operational tier.
Designed, built, and launched 8 new websites across TFG and its subsidiaries within a single year. Each site tailored to the subsidiary brand while conforming to the shared operational standard the portfolio runs on.
We manage uschqhr.com, the workers' compensation claims portal for United Service Companies. We did not build it; we operate it, which at HR-grade posture is its own discipline. A separate TFG HR equivalent is in active build scope with us on a HIPAA-eligible Azure platform: role-based access, encrypted file handling, MFA, immutable audit logs.
We coordinate directly with TFG's Chief Technology Officer on security, infrastructure, and compliance, and with the Director of Marketing on campaign execution, content, and brand standards. Not a vendor interface; an embedded operator.
Every request flows through TFG's internal IT Help Desk ticketing system. Corporate IT gets full visibility and an audit trail on every change. Address updates, exec photo changes, SMTP configuration, Pipedrive lead routing, WordPress plugin support, SSL certificate management.
Ongoing updates, content changes, CRM automation tuning, maintenance, paid media management, and marketing support across the brand portfolio. Routine execution handled without requiring escalation on every ticket.
Inside TFG's IT, marketing, and compliance processes.
Direct line to the Chief Technology Officer.
Infrastructure, security posture, and compliance requirements run through documented handoffs with TFG's CTO. Not a ticket from a vendor management queue. A working relationship with the person accountable for the stack.
Embedded with the Director of Marketing.
Campaign execution, content cadence, and brand standards coordinated directly with the Director of Marketing across the subsidiary portfolio. The external team operates as an extension of the internal one, not a fire-and-forget agency.
Every request flows through TFG's internal ticketing.
Updates, changes, and maintenance routed through TFG's IT Help Desk system. Corporate IT has full audit trail and change-control visibility. No shadow workflow, no back-channel email threads.
Enterprise application posture, proven two ways.
We manage uschqhr.com, the USC workers' comp claims portal: we didn't build it, we operate it at HR-grade posture. Separately, the TFG HR equivalent is in active build scope with us on a HIPAA-eligible Azure platform: role-based access, encrypted file handling, MFA, immutable audit logs, Microsoft 365 integration, Power BI dashboards, companion mobile app support.
Eight categories, one ticket queue, across 24 properties.
Menu reorders, breadcrumb rewrites, URL restructures across subsidiary sites as the portfolio itself restructures.
Leadership transitions, headshot swaps, title changes, bio rewrites, advisory-council updates across the parent and sub brands.
Page builds for acquired subsidiaries and new service divisions. Careers, industry, service-line, and location pages stood up to the shared standard.
Privacy policies, terms, careers content, industry descriptions, service copy updated across 24 properties without drift.
SSL rotation, SMTP reliability, DNS and redirect management, WordPress plugin support, uptime across the subsidiary network.
Lead routing by service line, form-to-pipeline wiring across brands, automation tuning as the portfolio evolves.
Logo variants, icon colors, photography swaps, homepage sections, flipcards, sliders, brand-page visual updates.
Form routing, CTA wiring, interaction bugs, mobile behavior, template corrections, accessibility issues as they surface.
Digital1010 went above and beyond to deliver a site that is as functional as it is beautiful. Starting with UX/UI was a game-changer, and the results speak for themselves.
Ten concrete workstreams on the engagement line.
- 0123-brand enterprise portfolio operated on shared digital infrastructure
- 0224 active web properties across TFG and its subsidiaries
- 038 new websites designed, built, and launched in a single 12-month window
- 04USC HR workers' comp claims portal (uschqhr.com) under our day-to-day management
- 05TFG HR portal in active build scope on HIPAA-eligible Azure
- 06Direct coordination with TFG Chief Technology Officer and Director of Marketing
- 07Integration into TFG's internal IT Help Desk ticketing workflow
- 08Pipedrive CRM automation and lead routing across brands
- 09Hosting, maintenance, SSL, and SMTP management across subsidiaries
- 10Paid media, content, and marketing support across the portfolio
The infrastructure runs. The scope keeps extending.
Embedded operator for a 23-brand enterprise.
24 web properties under continuous operational management, operating on shared infrastructure, build patterns, and hosting standards. Each subsidiary brand tailored; the operational tier is portfolio-wide.
8 websites delivered in a single 12-month window.
Launch cadence sustained across a roster of subsidiary brands, each scoped individually but shipped against a shared operational standard. A sprint is a one-off; a cadence is an infrastructure.
Enterprise application operator, not just a web shop.
Day-to-day management of the USC workers' comp claims portal at uschqhr.com, an HR-grade application we operate but did not build. The new TFG HR equivalent is a separate engagement in active build scope with us on HIPAA-eligible Azure. Two proof points for the same capability, at two ends of the lifecycle.
Formal integration into TFG corporate IT.
Every change flows through TFG's internal IT Help Desk ticketing. Full audit trail, full change-control visibility for corporate IT. Direct coordination with the CTO and Director of Marketing. Not a vendor relationship; an embedded team.
Embedded, notoutsourced.
The TFG engagement looks less like a vendor relationship and more like an extension of the internal team. 23 brands, 24 web properties, 8 launches in 12 months, an HR-grade enterprise application in production, and every change inside corporate IT ticketing. That's the work. That's why the scope keeps extending.